5 client onboardings per yearBook an introduction
A glass prism separates a beam of light into a spectrum of colours.

Find your edge.

A fresh perspective on what your business could become. We find the opportunity and shape the offer, story and character to bring it into focus.

Tell us what is changing or stuck. We'll review it and reply within 24 hours.

  • Cushman & Wakefield
  • Dassault Systemes
  • Virgin Active
  • Korn Ferry
  • FIS Global
  • HRM Asia
  • Orizal
  • Pera Turkish Cuisine

Up to 50%

Grant support for eligible Singapore SMEs.

Fresh perspective

See what’s possible.

When everyone follows the same approach, opportunities get overlooked. We look closely at your business, your customers and your market to find where you could do things differently.

Priorities arranged by importanceExplaining why customers should choose you is the leading priority. Your offer also needs attention now. Channels, plans, and automation can wait. Each lower row widens into work that should stop.Why choose you?OfferChannelsPlansAutomationFeaturesActivityAdsToolsContentMeetingsIdeasPagesPostsTasksCalls

Look closer. Understand what people want, what they experience and what they’re missing.

Question the usual. Examine the assumptions behind how your industry presents itself and operates.

Find your opening. Identify an unmet need, an overlooked strength or a better way to deliver.

How we help

Understand the opportunity

  • Business and brand audits
  • Leadership conversations
  • Market and competitor research
  • Concept development and testing
Find opportunities through market research, relevant data and conversations with your leadership team.

Choose your direction

  • Business model planning
  • Value proposition development
  • Audience research and targeting
  • Market entry strategy
  • Launch and change planning
Know which customers to focus on, what to offer them and what to change first.

Define your business

  • Brand strategy and positioning
  • Brand messaging and tone of voice
  • Business and product naming
  • Creative direction
  • Customer experience strategy
Help customers understand why they should choose you, and give your team clear guidance to follow.

“Their strategic approach addressed every element of our website's revamp—starting with brand clarity and messaging before execution.”

CNPLaw

Nic F., Marketing Executive

Confidence to act

A clear next move.

Know what to change, why it matters and where to begin. Leave with decisions and guidance that carry through to the things your business creates and does.

Set the priorities.

Agree what deserves attention now and what can wait.

Your website. See whether customers can understand your offer and what makes it hard to enquire or buy.

Your existing work. Build on your existing plans, research and sales materials instead of starting again.

Your people. Understand your leadership team’s ambitions, experience and view of the business.

Your results. Look at where people show interest, get in touch or buy, and where they stop.

Get everyone aligned.

Give your team a shared direction for decisions, communication and execution.

Know your customers. Know who is most likely to need your offer and what matters when they choose.

Focus your effort. Decide what to offer, what to work on first and what can wait.

Make yourself clear. Explain what you do and why customers should choose you in words your team can use.

Guide the work. Know how your business should look, sound and treat customers before you commission the work.

Bring it to life.

Your team can take the direction forward. If you need help bringing it to life, Build and Grow can support the next stage through separately agreed work.

Start with clarity. Give the people doing the next stage a written brief explaining what you agreed and why.

Know what’s first. Use your agreed priorities to decide where to spend time and money first.

Make consistent decisions. Check future ideas against the goals and decisions you agreed, so your team stays on track.

Share one message. Give your team the agreed messages and guidance for how your business should look and sound.

A stronger proposition

Worth choosing.

Give people a clear reason to choose you. Bring what your business does best together with something your customers value.

Know your audience. Know who you can serve well and what matters most to them.

Make it meaningful. Shape an offer people can understand, want and see clear value in.

A translucent four-point star surrounded by a spectrum of colour

Put it to the test. Find out which ideas hold up before building around them.

A reason to care

Be unmistakable.

A woman speaking into a microphone

Your story gives the business meaning. Its personality makes people feel something. We shape both into a direction people can recognise and your team can bring to life.

Find your story. Draw out the ambition, experience and beliefs that make your business worth knowing. Say what matters in language that sounds like you and connects with your audience.

  • Your story
  • Your voice

Look the part. Shape the visual character that makes your business attractive and recognisable, with a clear idea behind every choice.

  • Visual character
  • Creative direction

Real businesses.
Meaningful change.

3 DentalHealthcare / Dental

3 Dental.

A new clinic designed around what nervous patients need before they book.

B-RoboticsRobotics / Deep Tech

B-Robotics.

Making a wider technology ambition easier for investors and partners to follow.

CNPLawLegal Services

CNPLaw.

Making a complex law firm easier to understand and easier to manage.

Cushman & WakefieldCommercial Real Estate

Cushman & Wakefield.

Talk about the decision, not just the property.

HRM AsiaHR Media & Events

HRM Asia.

One regional website built around five different event markets.

Klique DesignInterior Design / Special Needs Education

Klique Design.

Turning specialist experience into a story school leaders could understand.

Lumida StudiosProperty Photography

Lumida Studios.

Twelve years of experience, repositioned for a market where good photographs alone are no longer enough.

Nanyang Technological UniversityHigher Education

Nanyang Technological University.

From an entrepreneurship talk to practical LinkedIn training for upcoming graduates.

ODC TrainingCorporate Training & Leadership Development

ODC Training.

Turning a crowded course catalogue into a clearer path from interest to enquiry.

Orizal Financial AdvisorsFinancial Services

Orizal Financial Advisors.

From an unnamed idea to a growing advisory group with a reach beyond Singapore.

Pera Turkish Grill & MezzeRestaurant / F&B

Pera Turkish Grill & Mezze.

Making a new restaurant feel familiar before the first visit.

SC Oscar Fund ManagementRenewable Energy & Finance

SC Oscar Fund Management.

Giving institutional investors a clearer reason to understand and trust the opportunity.

Strategy ExecutionLeadership Development & Training

Strategy Execution.

Giving ASEP graduates a place to keep learning and connecting.

The Dreamer HomeInterior Design

The Dreamer Home.

Making the quality of the studio easier to see.

Thrive Wellness Co.Financial Wellness & Coaching

Thrive Wellness Co..

Making a less familiar kind of financial help easier to understand.

UnaBizConnected Technology

UnaBiz.

Giving a fast-growing technology company a human story.

Willis Towers WatsonInsurance & Risk Management

Willis Towers Watson.

One partner across content, campaigns, events, and more.

YZ TimberTimber & Building Materials

YZ Timber.

Bringing a traditional timber business into view.

Take the next step.

Shape questions